Give your technicians an AI that knows your machines.
Resolv turns your manuals and service know-how into a diagnostic AI installed by you, in your plant. From alarm to resolution in seconds, step by step, with cited sources. No data ever leaves your company.
The knowledge that fixes your machines lives in two fragile places.
In 800-page PDFs nobody opens during a stoppage. And in the heads of your most experienced technicians — who will retire sooner or later.
The trip that could have been avoided
A trivial alarm, but the customer is down: the technician leaves, the cost leaves with him. Hours of travel for ten minutes of work.
The junior who always calls the senior
Every internal escalation wastes time twice: for the one who asks and for the one who answers.
The right manual, the page nobody finds
The answer exists, it is written down. But finding it with the machine stopped, under pressure, is a different job.
Resolv takes that knowledge and puts it in every technician's hands. Here is how.
Your technicians solve faster. Even the newest ones.
Fewer trips, fewer escalations
The technician enters the alarm code and Resolv guides them step by step to the solution, remotely. You travel only when it is truly needed.
Juniors answer like seniors
Answers come from your manuals and your experts' notes, with the source cited. Experience stops being a bottleneck.
The know-how stays in the company
Manuals, bulletins, service notes: everything goes into Resolv's knowledge base. When a senior leaves, what they know stays.
Three steps. No endless project.
Upload your manuals
PDFs, technical bulletins, internal notes. Resolv's pipeline reads, splits and indexes them — on your hardware, not in the cloud.
Approve what the AI knows
Nothing enters the knowledge base without human review. Your expert approves in Gate Review: you decide what Resolv may know.
Technicians ask, Resolv answers
An alarm code or a natural-language question: an answer in seconds, guided, with the manual page cited.
Don't wonder if it works. Watch it.
Real interface, realistic demo data. No hand-drawn mockups.
A technician's question, a streaming answer, citations from the manual with confidence scores. If it is not written anywhere, Resolv tells you.
And when it doesn't know something?
Resolv answers "I don't have enough information in the knowledge base" instead of making things up. For an AI on a factory floor, knowing when to stop is worth as much as knowing the answer.
No cloud. No inventions. No untracked action.
Everything inside your plant
Machine, interface and AI engine run on your systems. No arrow towards the cloud — because there is no cloud. It works even on an isolated line, with no internet.
Every action signed and tracked
Who asked what, who approved what, which knowledge-base version was active. Exportable with an HMAC signature: ready for audits and compliance.
On-premise / edge
Local inference, zero telemetry
Citations with confidence
Anti-hallucination you can see
Human gate review
Your expert approves what goes in
HMAC-signed audit
Non-repudiation, compliance
Then put it on board. With your logo, not ours.
The same AI your service team uses can run on the panel PC of the machines you sell. White-label: for your customer, it is your machine diagnosing itself.
Real differentiation
Sell a machine that guides the operator to the solution, not a PDF on a USB stick.
Fewer incoming calls
Simple cases get closed at the machine. Only the real problems reach your service desk.
Updatable like firmware
Versioned knowledge base: you publish v2.4, machines activate it in seconds, without stopping. And you can roll back.
It runs where your technicians work.
- Devices
- Industrial touch panel PCs, laptops, workstations
- Operating systems
- Windows, macOS, Linux — dedicated installers
- Network
- Online, hybrid or fully isolated (air-gap)
- Languages
- Italian, English, Spanish — live switch
- KB updates
- Versioned, zero-downtime hot-swap, rollback
Resolv is fast today. It will be faster tomorrow.
This is not a finished product sitting in a showcase: it is a platform under active development, with continuous releases and an ambitious roadmap. In our lab we are already experimenting with dedicated hardware accelerators to take response times to another level.
Continuous releases
Every version ships measurable improvements: speed, answer quality, tools for technicians.
Hardware accelerators in testing
Inference on dedicated hardware for even faster answers — still on-premise, still on your systems.
A partner-driven roadmap
Early partners shape development priorities and get new capabilities first.
Becoming a partner today means buying a trajectory, not a snapshot.
A model built for machine builders, not self-service subscriptions.
Resolv is sold with people, not with a cart: we start from your manuals and your machines, configure it together, and measure the result.
Internal use — for your service team
Up and running in weeks: your manuals, your technicians, measurable ROI on avoided trips and escalations.
Embedded — on the machine
White-label with your brand, deployment on panel PCs, knowledge base managed as part of the product.
Every partnership includes manual onboarding, team training and direct support.
The questions OEMs ask us.
Straight answers, no sales detours.
No. Resolv is on-premise: inference, knowledge base and logs stay on your systems. It also works with no internet connection, in a fully isolated (air-gap) setup.
Every answer cites its source — document and page — with a confidence score. If the information is not in the knowledge base, Resolv says it doesn't know instead of improvising.
You do. Every piece of content goes through Gate Review: one of your experts approves or rejects it before it enters the knowledge base. Nothing gets in without a human signature.
No: you upload the manuals, approve the content, and technicians start querying Resolv. Installation uses dedicated installers for Windows, macOS and Linux.
Yes — that is the embedded scenario: full white-label, panel-PC deployment and versioned knowledge-base updates with hot-swap, without stopping the machine.
Let's see it on your machines, not on our slides.
In the demo we load one of your manuals and let one of your technicians ask the questions. It is the fastest way to find out if Resolv is for you.
Request a demo
A trial on your own content, with your own technicians. The fastest way to evaluate Resolv.
Write us for information
Questions about the product, security, adoption or pricing: straight answers, no sales runaround.
Commercial & sponsors
Commercial partnerships, distribution, investment and sponsorships: let's talk.