# Resolv

> Resolv is an on-premise diagnostic AI for industrial machines: it turns manuals and service know-how into guided answers with cited sources, with no data ever leaving the plant.

Resolv (https://askresolv.com) is built for OEM machine builders, in two scenarios: internal use by the OEM's own service technicians, and embedded white-label deployment on the panel PCs of the machines the OEM sells.

Key facts:
- Fully on-premise: inference, knowledge base and logs stay on the customer's systems; works air-gapped, no telemetry.
- Every answer cites its source (document + page) with a confidence score (typically 0.85–0.95); out-of-scope questions get an honest refusal instead of a made-up answer.
- Human-in-the-loop Gate Review: an expert approves every piece of content before it enters the knowledge base.
- Versioned knowledge base ("atlas") with zero-downtime hot-swap and rollback; HMAC-signed audit trail.
- Runs on industrial panel PCs, laptops and workstations (Windows, macOS, Linux); UI in Italian, English and Spanish.
- Sold via OEM partnership with a live demo on the customer's own manuals — no public pricing, no self-service trial.

## Pages

- [How it works](https://askresolv.com/en/how-it-works): Upload manuals, approve what the AI knows, let technicians query Resolv: the full pipeline, from Gate Review to hot-swap knowledge-base updates.
- [For your service team](https://askresolv.com/en/for-your-service-team): Fewer trips, fewer escalations: Resolv guides service technicians from alarm to resolution with answers cited from your manuals. The know-how stays in-house.
- [On board your machines](https://askresolv.com/en/on-machine): Resolv embedded and white-label on the panel PC of the machines you sell: guided diagnostics under your brand, updatable like firmware, no cloud.
- [Trust & security](https://askresolv.com/en/trust-and-security): On-premise architecture with no cloud, citations with confidence scores, human Gate Review and HMAC-signed audit: how Resolv earns an OEM's trust.
- [Frequently asked questions](https://askresolv.com/en/faq): Data, security, anti-hallucination, hardware, white-label, partnership model: all the answers to the questions OEMs ask about Resolv.
- [Request a demo](https://askresolv.com/en/request-demo): A demo on your machines: we load one of your manuals and one of your technicians asks the questions. Reply within one business day.

## Italiano

> Resolv è un'AI di diagnostica on-premise per macchine industriali: trasforma manuali e know-how di assistenza in risposte guidate con fonti citate, senza che alcun dato esca dallo stabilimento.

- [Come funziona](https://askresolv.com/it/come-funziona): Carichi i manuali, approvi cosa sa l'AI, i tecnici interrogano Resolv: la pipeline completa, dalla Gate Review agli aggiornamenti hot-swap della knowledge base.
- [Per la tua assistenza](https://askresolv.com/it/per-la-tua-assistenza): Meno trasferte, meno escalation: Resolv guida i tecnici di assistenza dall'allarme alla soluzione con risposte citate dai vostri manuali. Il know-how resta in azienda.
- [A bordo delle tue macchine](https://askresolv.com/it/a-bordo-macchina): Resolv embedded e white-label sul panel-PC delle macchine che vendi: diagnostica guidata col tuo brand, aggiornabile come un firmware, senza cloud.
- [Fiducia & sicurezza](https://askresolv.com/it/fiducia-e-sicurezza): Architettura on-premise senza cloud, citazioni con confidence score, Gate Review umana e audit firmato HMAC: come Resolv si guadagna la fiducia di un OEM.
- [Domande frequenti](https://askresolv.com/it/faq): Dati, sicurezza, anti-allucinazione, hardware, white-label, modello di partnership: tutte le risposte alle domande che gli OEM fanno a Resolv.
- [Richiedi una demo](https://askresolv.com/it/richiedi-demo): Una demo sulle tue macchine: carichiamo un tuo manuale e un tuo tecnico fa le domande. Risposta entro un giorno lavorativo.

Contact: info@askresolv.com — Full content: https://askresolv.com/llms-full.txt